As designers, we are responsible for creating worlds of experiences, environments, services, and systems that impact millions of people – with lasting impacts. While we don’t have a Hippocratic Oath, it’s important for us to follow a similar goal to “do good” and “do not harm.” It is our responsibility as IAs to consider the consequences and impact our design decisions have on humanity and society as a whole.
Research is a foundational step in the design process. It ensures that we understand and account for diverse user needs within communities, both in our own domains and globally.
So, what differences are we are designing for?
Difference in ability and disability
Difference in access to information and technology
Difference in language and cultural understanding
Difference in age, gender, and identity
Difference in experience
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